Can system email all members a set time before order close?

[support]

Upon investigating, it appears there is a bug. It is supposed to send the e-mail via Bcc, but due to the bug it doesn't send it at all. This will be fixed shortly (tonight or tomorrow). Let me know on your next order close date whether it worked or not.

As for the enhancement request, that's a good idea. However, right now there is no easy way for the system to know when your order cycle has opened. It can tell when it closes by the auto-lock date setting, but there is no "auto-open date" setting. The closest trigger is when a source goes from being locked to unlocked.

So really the feature would have to just be tied to the "Unlock order" button. e.g. whenever an admin user unlocks, it would give them an option to send an e-mail notifying all members that the order is open for ordering.

[support]

Alright, this bug has confirmed to be fixed now.

FYI- it was still broken this morning at 5am Pacific when your order close notification was scheduled to go out. I noticed it didn't work, and temporarily changed your notify hours from 40 to 30 so it would get sent at 3:15pm instead of 5am. (it is now back to 40 hours)

Going forward it should actually send the notification. That goes for all clubs who have configured this feature.

[saxfarmsales]

Update to my previous post...strangely enough, the automatic e-mail worked this order cycle without any changes by me, although it did send it at 6pm instead of 8am as I was expecting based on the 40hr advance from midnight.

Thanks,
Kevin

[support]

Yes, see previous post in this topic. You must be in Eastern time, the server is in Pacific. The e-mail went out at 3:15pm PT == 6:15pm ET, because I fixed the bug after noticing it didn't work again earlier in the morning.