by support » Wed Sep 24, 2014 5:43 pm
The short_description field is not available really anywhere in the system except for Simple sorting sheet. It is sort of a bug, too, because Simple sorting sheet pulls it from the current product database, rather than what that item code was when it was ordered.
So if your item codes changed between when someone ordered something, and viewing the item on Simple sorting sheet, it could show an incorrect short_description. This has happened before with Mt. Rose Herbs, where the regional database (user-maintained) has item codes that change each month.
Probably too much information for you, but the short answer is: I recommend you not use short_description; just use description instead, or if you have another unused field (like manufacturer or sub_category2), you can put short description info in there and rename the column header.